By submitting your details via our contact form, you agree to the following terms and conditions in accordance with the Protection of Personal Information (POPI) Act and the Promotion of Access to Information Act (PAIA) of South Africa.

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1. Collection of Personal Information

We collect personal information such as your name, email address, contact details, and any other information you voluntarily provide in order to respond to your queries and requests.

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2. Purpose of Collection

Your personal information is collected for the primary purpose of responding to your inquiry and providing information or services as requested by you. We may also use your information to send you further communications about our products and services, but only with your explicit consent.

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3. Consent

By submitting the contact form, you consent to the collection, processing, and storing of your personal information as described in this document. You have the right to withdraw your consent at any time by contacting us directly.

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4. Data Security

We take reasonable steps to ensure that your personal information is protected from unauthorized access, loss, or misuse. Your data is stored in secure environments and is only accessible by authorized personnel.

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5. Access to Information

In compliance with the PAIA, you have the right to request access to your personal information held by us. You may request details of the information we hold, the purpose for which it is used, and to whom it has been disclosed.

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6. Sharing of Information

We will not share your personal information with third parties unless required by law or with your prior consent. If required, information may be shared with third-party service providers solely for the purpose of fulfilling your request.

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7. Retention of Information

Your personal information will only be retained for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law.

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8. Amendments to Terms

We reserve the right to update or amend these terms and conditions as necessary to reflect changes in our business practices or legal obligations. Any changes will be posted on our website and will take effect upon publication.

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9. Contact Information

For any queries regarding these terms, or if you wish to access, correct, or delete your personal information, please contact us at:

Mr. ST Rannyama (Deputy Information Officer)
068 488 8270
seeiso@emenem.co.za